Technical writing samples:

Below are three samples of technical writing from a client who runs a local auction house. They expressed a desire to create a way to no longer be distracted by intermitted and unexpected drop offs by clients as well as a way to curve their time spent cleaning items before photographing and posting them. We developed several procedures such as a dedicated drop off window as well as a cleaning commission to address these concerns. Below are two examples of customer facing communications as well as an internal process outlining key points in the new drop off procedure.